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416 Posts
Well as some of you know my Viking has been sitting at the dealer for quite some time in the shop for warranty. I have called corporate and the dealer several times. Corporate is not doin a very good job at returning my calls when they say they are going to. Actually they haven't returned any. The product specialist I was dealing with wont return my messages to please call me back. Im waiting on the front drive shafts bein as they are two piece. The torque limiter on the shaft has slipped and continues to do so. Well the part was supposed to be early January. I called the dealer this morning and he finally got an email from yamaha saying they expect them January 24th now!! Then they need shipped to the dealer after that! I am beyond aggrivated at this time with all of this. It is ridiculous to not stock parts for a new machine. So they will have my machine for at least 2 months when all said and done.